Job Description

Agent / LLM Engineer - AI Agent Development

**Location:** Maia, Porto, Portugal (On-site)

**Experience Level:** Junior to Mid Level (1-4 years)

**Employment Type:** Full-time

About the Role

We are seeking a passionate and innovative Agent/LLM Engineer to join our AI development team. You will be responsible for refining and enhancing our Agents and developing the next-generation with MCP (Model Context Protocol) server implementation. This is an exciting opportunity to work at the forefront of AI agent technology and contribute to cutting-edge customer support solutions.

Key Projects

Current: Backoffice Agent Refinement

- Enhance existing agent capabilities and performance

- Optimize agent workflows using LangGraph for complex multi-step reasoning

- Implement advanced hallucination detection and mitigation strategies

- Improve agent reliability, error handling, and output validation mechani...

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