Job Description

Description

  • Service Solutions & AI is the domain revolutionizing Deutsche Bank's Private Bank through holistic process automation and AI innovation. Within this critical area, the "Customer Journey Solutions" team is central to shaping its future. We make a significant contribution to the target architecture by driving a common platform, fostering growth initiatives, and optimizing processes. Our key initiatives include the operation and development of the dbCORE low-code platform for process design, creating online product sales and self-service offerings for all channels, building a dedicated product sales and service shop for easy integration, and delivering PB-wide Ident & Sign solutions.
  • As an Agile Practitioner / Technical Product Specialist, you will play a central role in enabling efficient, iterative delivery across a multidisciplinary agile team. Acting as Scrum Master, you will guide the squad through the adoption of agile principles, practices, and continuous improvement behaviors. In addition to facilitating agile ceremonies and team processes, you will contribute to backlog planning, thematic prioritization, and risk transparency.
  • Working closely with the Program Manager, Product Owner, Engineers, and QA specialists, you will support the team in delivering high‑quality working software—occasionally contributing small-scale code or test automation to reduce delivery bottlenecks. This role demands a balance of delivery facilitation, technical understanding, stakeholder management, and strong communication capabilities.
  • Join us to innovate and optimize customer journeys across the Private Bank!

    • What we'll offer you

    As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above

    • Your key responsibilities

  • Facilitate iterative delivery by acting as Scrum Master and support the team in adopting and maturing agile best practices.
  • Participate in broader team and program-level planning to identify thematic tasks that should be promoted into the backlog.
  • Collaborate with team members to refine backlog items, ensure clarity of acceptance criteria, and track outstanding dependencies.
  • Contribute small-scale code or test automation to help the team deliver working software efficiently within the agile framework.
  • Track team progress, manage team-level metrics, and log risks and impediments raised during delivery.
  • Partner with the Program Manager to ensure transparent reporting and alignment with cross‑team delivery milestones.
  • Support cross-functional collaboration with Developers, QA Engineers, Product Owners, and Architects to maintain well‑structured, prioritized backlogs.
  • Foster an environment of continuous learning, experimentation, and incremental improvement.

    • Your skills and experience

  • Agile & Delivery SkillsProven experience as an Agile Practitioner or Scrum Master, ideally within a technology delivery environment.Strong understanding of modern software development practices such as CI/CD pipelines, automated testing, DevOps practices, and incremental delivery.Sound knowledge of agile frameworks (Scrum, Kanban) and proficiency with agile tools such as Jira or Azure DevOps.
  • Technical SkillsAbility to understand engineering workflows and contribute small-scale code or automation where necessary.Awareness of programming languages, test automation approaches, and modern application architectures.
  • Soft SkillsStrong communication and facilitation skills with the ability to engage technical and non-technical stakeholders.Confidence in balancing expectation management, transparency, and delivery progress reporting.High ownership, independence, and drive for continuous learning in evolving technology landscapes.
  • Language SkillsProficiency in spoken and written English.German language proficiency (B1 level or higher) is a plus.

    • How we’ll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs

    • Apply for this Position

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