Agile Project Manager / Scrum Master (Mobile App Delivery)

What success looks like in this role:

•Manages the efforts of assigned Delivery Management associates / team members.
• Ensures team members follow established procedures and deliver exceptional client service across all aspects of delivery management, including:
 o Developing and updating / adapting delivery related project plans, timelines and schedules,
 o Coordinating day-to-day project tasks,
 o Monitoring project progress and updating status reports,
 o Participating in client meetings, helping manage expectations and helping address emerging questions / issues,
 o Working with internal product, technical and other teams to ensure issues are addressed and resolved in a timely and accurate fashion,
 o Providing accurate client status reports,
 o Representing clients to internal teams and service organizations.
• Engages with clients to exchange information, gather requirements and expectations and ensure high levels of satisfa...