AI Data Engineer

Job Description
*Who we're looking for: *
The 'Zendesk Analytics Prototyping' (ZAP) team is seeking a Data Engineer to support our mission of building a robust data foundation for CRM insights and improving customer support tools. As a Data Engineer, you will work on designing and implementing scalable, high-quality data solutions, collaborating closely with engineering and analytics teams to enhance Zendesk's operations. This role offers the opportunity to grow your skills in a dynamic environment and make a measurable impact on how Zendesk leverages data.

What You'll Be Doing

• Collaborate with team members to define requirements and translate them into scalable data models and pipelines.
• Develop and maintain ELT pipelines, ensuring data reliability and scalability for business reporting and analytics use cases.
• Build and optimize SQL-based data models using dbt and other ETL tools.
• Identify and implement improvements in d...