AI Engineer - Agentic Verticals

What you can expect

As an AI Engineer specializing in Agentic AI, you will develop intelligent agents that can autonomously perceive, reason, and act in dynamic environments as part of Zoom AI Companion (AIC).

Your work will directly impact the Zoom user experience by designing and implementing innovative algorithms and systems. These enhancements will improve workplace efficiency and customer engagement across Zoom Virtual Agent (ZVA), Zoom Customer Experience (ZCX) and Zoom Workplace, serving vertical domains like healthcare, education, banking, and insurance.

About the Team

We are part of the Zoom AI Vertical Organization, dedicated to enhancing the Zoom user experience in workplace and customer interactions. Our team of innovative thinkers is focused on creating the next generation of AI technologies that can autonomously understand, learn, and adapt to improve user engagement and satisfaction. We are seeking an AI engineer to join our team ...