AI Engineer, Email CRM

AI Engineer, Email

The Technology & Engineering department at Future offers a collaborative, collegiate environment focused on delivering, well-engineered, and scalable solutions. We look to answer critical challenges posed both by our product and commercial teams and from within the department.

What you'll do

Your mission is to bring intelligence to our email marketing by optimising and integrating Advisor, Future's proprietary AI recommendation engine. You will ensure that every email we send—whether a newsletter or a marketing trigger—contains hyper-personalised content tailored to the individual user's interests and behaviours.

You will report into the Tech lead, and work alongside our Full Stack Developers and Data Engineers to bridge the gap between our Single Customer View (SCV) data and the final email content, enabling Next Best Action decision-making at scale.

Experience that will put you ahead o...