Job Description
About the Role
We are hiring a hands‑on AI Engineering leader to design and scale TRANZACT's next‑generation Conversational & Composable AI stack across three pillars: Voice AI, Agentic AI, and AI‑driven Analytics. You will own systems‑level architecture and delivery—from low‑latency speech and telephony to agentic orchestration and governed analytics—turning unique data assets into durable business outcomes. This role combines strategic ownership with sleeves‑rolled‑up execution.
What You'll Own (Systems‑Level Outcomes)
Define and evolve the end‑to‑end Conversational AI platform: realtime ASR → agentic reasoning → TTS with sub‑second turn‑taking and production‑grade reliability.
Establish scalable multi‑agent patterns (task routing, tool use, memory, human‑in‑the‑loop) and standard SDKs/templates to accelerate team adoption.
Stand up enterprise‑grade Conversational RAG: hybrid retrieval, grounding/citation, freshness, and streaming context for voice/chat.
Implement R...
We are hiring a hands‑on AI Engineering leader to design and scale TRANZACT's next‑generation Conversational & Composable AI stack across three pillars: Voice AI, Agentic AI, and AI‑driven Analytics. You will own systems‑level architecture and delivery—from low‑latency speech and telephony to agentic orchestration and governed analytics—turning unique data assets into durable business outcomes. This role combines strategic ownership with sleeves‑rolled‑up execution.
What You'll Own (Systems‑Level Outcomes)
Define and evolve the end‑to‑end Conversational AI platform: realtime ASR → agentic reasoning → TTS with sub‑second turn‑taking and production‑grade reliability.
Establish scalable multi‑agent patterns (task routing, tool use, memory, human‑in‑the‑loop) and standard SDKs/templates to accelerate team adoption.
Stand up enterprise‑grade Conversational RAG: hybrid retrieval, grounding/citation, freshness, and streaming context for voice/chat.
Implement R...
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