Job Description

A leading educational technology firm is seeking a Technical Support Specialist to provide AI-augmented customer support. This full-time role requires a minimum of 3 years of technical customer support experience, basic coding skills, and exceptional problem-solving capabilities. You'll work on complex issues that AI cannot address, enhancing the AI system while delivering excellent customer service. Compensation is $30/hour, averaging $60,000/year. Immediate availability is required.
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