AI Operations Analyst

About The Role

Cigna is expanding its global AI Operations capabilities and seeking an AI Operations Analyst to support international AI governance, responsible AI processes, and foundational prompt engineering tasks. This entry‑level to early‑career role is ideal for someone eager to grow in AI, data, and governance while collaborating with cross‑functional teams across time zones.

You will play a key role in ensuring Cigna’s AI tools, workflows, and vendors meet risk, compliance, and performance standards—while assisting with prompt development, documentation, and operational oversight.

Key Responsibilities

AI Operations & Governance (Primary Focus)

• Support the management and operation of Cigna’s International AI Governance framework, including monitoring compliance, lifecycle documentation, and standards adherence.
• Help maintain governance artifacts such as model inventories, risk assessments, data flow diagrams, an...