Job Description

PrimeIT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services.


Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies.


We are looking for a AI Platform Operations Manager for this project!


Key Responsibilities

  • Monitor the Secure GPT service, proactively identifying issues and ensuring rapid resolution
  • Manage service incidents end-to-end, including stakeholder communication and escalation handling
  • Troubleshoot operational and application issues, identifying root causes and implementing fixes
  • Drive continuous improvement of processes and observability (alerts, dashboards, automation)
  • Act as a key operational contact for internal s...

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