Job Description
We are looking for a Conversational Analyst with 2-3 years of experience in designing and enhancing chat and voice user experiences. This role requires a deep understanding of user context, a strong focus on quality assurance, and a passion for creating impactful conversational solutions. The ideal candidate will play a critical role in identifying problems, testing conversational flows, and ensuring a seamless user journey before deployment.
Over time, the selected candidate will gain exposure to advanced technologies, including Large Language Models (LLMs), Bhasa Infrastructure, Automatic Speech Recognition (ASR), and Text-to-Speech (TTS) systems.
Key Responsibilities
Context Analysis and Problem Solving:
Understand user needs, identify issues in existing conversational flows, and propose enhancements to improve the overall user experience.
Testing and Validation:
Rigorously test chat and voice user experiences for functionality, usability, and contextual accuracy b...
Over time, the selected candidate will gain exposure to advanced technologies, including Large Language Models (LLMs), Bhasa Infrastructure, Automatic Speech Recognition (ASR), and Text-to-Speech (TTS) systems.
Key Responsibilities
Context Analysis and Problem Solving:
Understand user needs, identify issues in existing conversational flows, and propose enhancements to improve the overall user experience.
Testing and Validation:
Rigorously test chat and voice user experiences for functionality, usability, and contextual accuracy b...
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