Job Description
Client Services provides a world class service experience to Visa’s clients that begins with pre-sales and continues through onboarding, implementation of new products and services, issue resolution and service optimization.
The Digital Services organization in Client Services is responsible for developing and implementing the strategy of how Visa delivers digital services to clients, through self-service experiences that drive client empowerment and satisfaction. Our team works with functional leaders in Client Services, Product and Technology to coordinate enhancements and to define the end-to-end self-service experience across Visa’s client facing portals. Innovation in AI is necessary.
The Consultant, Product Management role requires market problem and client experience assessment, product requirements definition, and working with development teams to help deliver product enhancements. Solid exposure to AI is desired. The sol...
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