AI Software Engineer Lead - P4

OBJECTIVES OF THE PROGRAMME

The objective of the Division of Business Operations (BOS) is to support the work of WHO in the European Region through delivery of services within the areas of human resources, finance, contracting and procurement, legal advice, information & communications technology, printing, security, facilities management, fixed assets, conference support, travel and transport, safeguarding personnel and staff wellness and well-being. As an enabling function, the division enhances the productivity of the health technical programmes and country offices while at the same time overseeing accountability, transparency and compliance with WHO administrative rules and regulations. The BOS division strives to strengthen the capacity of WHO/Europe to react in an agile way to external and internal changes. The division projects are designed to increase productivity, ensure financial sustainability of the region's structures, reinforce a client-oriented culture, strengthen country office capacities, and drive strategic initiatives to enhance staff motivation and well-being. The purpose of the Information and Communications Technology (ICT) Unit is to champion and implement forward-thinking, cost-effective digital and technological solutions across the WHO European region, including country offices and geographically dispersed offices, as well as to the UN City located in Copenhagen, Denmark. ICT is committed to ensuring robust connectivity, quality equipment, advanced software solutions, and the safeguarding and accessibility of data. ICT is dedicated to providing exceptional support to all users, empowering a digitally-optimized WHO to achieve its strategic goals. Additionally, ICT provides connectivity, communication technology, and client support to the staff of the organizations housed within the UN City, facilitating a collaborative, efficient, and secure UN ecosystem.

DESCRIPTION OF DUTIES

To spearhead the hands-on implementation and advancement of Artificial Intelligence (AI) and Machine Learning (ML) initiatives and solutions, develop internal and external facing applications using cutting-edge software engineering practices, and support and advise technical divisions on navigating complex technical challenges, promoting innovative solutions across digital initiatives in the WHO/Europe. Key duties: Under the guidance of the Manager, Information Technology Unit: Lead the definition and implementation of the AI/ML initiatives in WHO/Europe, by setting project priorities and defining work plans. Set technical direction and drive implementation for data integration initiatives and particularly support the automation of the AI-related activities, including near real-time data ingestion, processing, dashboards, and visualizations. Design and implement AI prototypes and pilots, iterating towards scalable solutions. Oversee the full development cycle of AI projects from data acquisition, modeling, and testing to deployment and monitoring. Guide the development of internal and external applications using modern frameworks and technologies. Ensure best practices in software engineering are upheld. Develop and manage cloud-based solutions to support AI/ML workloads. Optimize cloud resources for performance and cost-effectiveness. Lead and mentor a team of AI and software professionals. Collaborate with other teams and divisions to integrate AI solutions into various operational areas. Manage large datasets for training and testing AI models. Ensure the ongoing performance and accuracy of deployed models, making iterative imp