AI Solutions Engineer (Support & Implementation)

The Role

We are Appointwise. We build high-end AI infrastructure that replaces manual sales teams with autonomous digital workforces. We recently launched Appointwise 2.0 , a visual, node-based platform that allows businesses to architect complex behavior, not just simple chatbots.

We are looking for a Solutions Engineer . This is not a standard customer support role where you read from a script. You are the technical architect for our clients. You will be debugging complex logic flows, building agents live on Zoom to demonstrate capabilities, and solving implementation blockers instantly.

What You Will Do

• Enterprise & Standard Support: You will manage support across all client tiers. This includes handling complex custom implementations for Enterprise clients while providing efficient, day-to-day troubleshooting for standard users.
• Technical Troubleshootin...