AI Solutions Engineer (Support & Implementation)

Overview

We are Appointwise. We build high-end AI infrastructure that replaces manual sales teams with autonomous digital workforces. We recently launched Appointwise 2.0, a visual, node-based platform that allows businesses to architect complex behavior, not just simple chatbots.

We are looking for a Solutions Engineer . This is not a standard customer support role where you read from a script. You are the technical architect for our clients. You will be debugging complex logic flows, building agents live on Zoom to demonstrate capabilities, and solving implementation blockers instantly.

Responsibilities

• Enterprise & Standard Support: You will manage support across all client tiers. This includes handling complex custom implementations for Enterprise clients while providing efficient, day-to-day troubleshooting for standard users.
• Technical Troubleshooting: You will diagnose and resolve logic errors, infinite l...