Job Description

Description

We are looking for a Technical Architect (Manager Expert), with expertise on Generative AI and has background experience in working with Customer Experience (CX) related solutions, to design our development projects and oversee programs to ensure the proper architecture is implemented.

Essential Functions

Your main responsibilities as Technical Architect are as follows:

  • Understand client needs to define automation development specifications.
  • Propose and implement scalable design, software improvements and optimization solutions.
  • Provide extensive code reviews with software engineers.
  • Develop both front-end and back-end with tests and standards in place.
  • Helps analyze business software requirements and comply to SLA requirements.
  • Conduct business analysis to capture end to end requirements.
  • Plan and design the structure of a technology solution, come up with estimates and create ...

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