Job Description
**Position**: Airbnb Customer Support Assistant (100%Remote)
We are looking to hire a highly motivated remote worker to be part of a growing vacation rental property management company located in the United States. The position is considered full-time at 40 hours a week.
**Responsibilities**:
- Resolve guest inquiries and resolve them in accordance to company standard operating procedures
- Coordinate with vendors to schedule periodic and emergency repairs to the different vacation rental properties
- Manage the turn process for every unit and ensuring every cleaning team is properly assigned
- Help develop processes and systems to improve overall guest experience
- Provide timely reviews of guests on AirBnB and Vrbo platforms
- Blog writing about vacation rentals on company website to increase exposure and visibility to potential guests
**Requirements**:
- Minimum of 2 years of remote customer service experience with US-based businesses
- Experience wi...
We are looking to hire a highly motivated remote worker to be part of a growing vacation rental property management company located in the United States. The position is considered full-time at 40 hours a week.
**Responsibilities**:
- Resolve guest inquiries and resolve them in accordance to company standard operating procedures
- Coordinate with vendors to schedule periodic and emergency repairs to the different vacation rental properties
- Manage the turn process for every unit and ensuring every cleaning team is properly assigned
- Help develop processes and systems to improve overall guest experience
- Provide timely reviews of guests on AirBnB and Vrbo platforms
- Blog writing about vacation rentals on company website to increase exposure and visibility to potential guests
**Requirements**:
- Minimum of 2 years of remote customer service experience with US-based businesses
- Experience wi...
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