Airline Crew Management Software System Administrator (AIMS)

Pay; 15-25 Lakh per annu an hour

AIMS is a critical enterprise application used by the airline to manage flight operations, crew scheduling, and regulatory compliance. The objective of this Statement of Work is to outline the scope, requirements, and deliverables necessary to provide ongoing support, system optimization, and integration services to ensure AIMS continues to meet business objectives effectively.

The scope of this engagement includes:

• Operational Support: Provide Tier 1–3 support for AIMS, ensuring platform uptime, issue resolution, and service continuity.
• User Administration & Configuration: Manage user roles, permissions, and system configuration according to operational needs.
• Change Management: Support software updates, patching, and change requests in collaboration with the AIMS vendor and Atlas stakeholders.
• Integration Support: Monitor...