airlines customer service representative

Flight Support Specialist

At our customer service operation in Malta, we are looking for a German-speaking specialist to handle inbound calls related to flight services.

You will be responsible for answering questions regarding airline schedules, booking flights, changing reservations, and providing general information about our company's operations. In addition to your technical knowledge of aviation procedures,
you should possess strong communication skills to deliver excellent service experience.
Punctuality and ability to work under pressure is expected.
Pleasant work environment with opportunities for career growth.

Key Responsibilities

Status of bookings,
Changes or cancellations
onboarding process including check-in pro...