Airport Support Representative Chandigarh

Position: Airport Support Representative Company Overview: Viswamitempowersolution is a leading provider of airport support services in Chandigarh, Punjab, India. We are committed to providing exceptional customer service and ensuring a smooth and efficient travel experience for all passengers. Job Overview: We are seeking a highly motivated and customer-oriented Airport Support Representative to join our team in Chandigarh. The successful candidate will be responsible for providing assistance and support to passengers at the airport, ensuring their needs are met and their travel experience is hassle-free. Key Responsibilities: - Greet and welcome passengers at the airport, providing a warm and friendly first impression - Assist passengers with check-in procedures, luggage handling, and boarding processes - Provide information and assistance to passengers regarding flight schedules, delays, and other travel-related inquiries - Ensure compliance with airport security protocols and procedures - Handle and resolve customer complaints and issues in a timely and professional manner - Collaborate with airport staff and other departments to ensure a smooth and efficient travel experience for passengers - Maintain a clean and organized work area, including the airport lounge and waiting areas - Keep track of flight schedules and communicate any changes or delays to passengers - Adhere to all company policies and procedures, including safety regulations and customer service standards Qualifications: - High school diploma or equivalent - Previous experience in customer service, preferably in the aviation industry - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Strong problem-solving and decision-making skills - Knowledge of airport operations and security protocols is a plus - Fluent in English and Hindi, knowledge of other languages is a bonus - Must be available to work flexible hours, including evenings, weekends, and holidays Benefits: - Competitive salary - Comprehensive training program - Opportunities for career growth and advancement - Medical and dental benefits - Employee discounts on travel and other services If you are passionate about providing exceptional customer service and have a strong interest in the aviation industry, we encourage you to apply for this exciting opportunity. Join our team at Viswamitempowersolution and help us deliver a seamless and enjoyable travel experience for all passengers at Chandigarh airport.