AiSens - Assistant General Manager - Customer Support

<p><p><b>Description:</b><br/><br/>About AiSensy:<br/><br/>AiSensy is a WhatsApp-based Marketing & Engagement platform empowering 150,000+ businesses, including leading brands like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, PhysicsWallah, and Cosco, to grow their revenues via WhatsApp.<br/><br/>800+ Crore WhatsApp messages exchanged yearly between businesses and users via AiSensy.<br/><br/>Trusted by top brands like Delhi Transport Corporation, Vivo, PhysicsWallah & more.<br/><br/>Businesses drive 2580% of revenues using AiSensy.<br/><br/>Role Overview:<br/><br/>As AGM Customer Support, you will own and lead end-to-end customer support operations across channels (chat, email, phone/video).<br/><br/>This role is responsible for scaling support teams, improving service qua...