Job Description

Are you seeking a role that gives you on the job training (for life), exposes you to REAL life events and situations, and a fast-paced environment that allows you to pick the shifts you work?

Paladin Technologies Emergency Response Center is actively searching for multiple ‘Alarm Operator' to join our Ottawa-based Response Center, coordinating the emergency response for a varied portfolio of clients nationwide.

SHIFT AVAILABILITIES:

  • Evenings: Monday - Sunday; 4pm - 12am EST + Weekend availability a must 
    • RESPONSIBILITIES:
  • Use exceptional customer service skills while remaining calm and focused in stressful, high pressure situations, adapting quickly in a dynamic environment
  • Actively listen to caller to summarize key points of information and enter into computer system
  • Actively seek win-win solutions, at all times maintaining professionalism in cases of healthy conflict and in supporting/managing differences of opinion.

    • Apply for this Position

    Ready to join Paladin Technologies? Click the button below to submit your application.

    Submit Application

    Job Details

    Location
    Ottawa, Ontario, Canada
    Job Type
    Full Time
    Category
    Communications Equipment Operators
    Posted Date
    February 06, 2026
    Deadline
    March 18, 2026