Already living in Greece - Dutch front office technical support - work from home

Mercier Consultancy is thrilled to announce an exciting opportunity for a Dutch Front Office Technical Support Specialist who is already residing in Greece and is looking to work from home! In this role, you will be the essential point of contact for our Dutch-speaking clients, providing crucial technical support for our diverse range of products and services.

As a Front Office Technical Support Specialist, your direct communication with clients will help resolve technical inquiries and enhance their overall experience with our services. Your proficiency in Dutch is vital to uphold our commitment to excellent client support.

Responsibilities

• Deliver technical assistance to Dutch-speaking clients through phone, email, and chat channels
• Troubleshoot and resolve issues related to both hardware and software
• Document interactions and solutions clearly in our support database
• Guide clients on best practices and the effective use of our ...