AM - Student Success

Role: AM - Student Success

Experience: Minimum 3 Years in Customer Support Team Lead Role (BPO Experience Preffered)

Location: Noida, Sector 62

Compensation: Upto 6lpa

Customer Support Team Lead (Student Success & Payments)

Join PhysicsWallah's dynamic Customer Support team as a Team Lead ! Inspire high-performing agents to deliver exceptional student service while expertly managing part-payment collections. Perfect for leaders who thrive in fast-paced environments and drive results.

Key Responsibilities

Team Leadership

• Inspire, coach, and develop a team of support agents for outstanding student experiences
• Build a collaborative, high-energy culture focused on empathy, efficiency, and excellence

Customer Excellence

• Oversee personalized s...