AM - Warehouse Operations - B2B & B2C

Job Overview

We are seeking experienced professionals to lead end-to-end 3PL warehouse operations at our Guwahati location. The role involves managing multi-client operations (10-15 customers), ensuring operational excellence, service level adherence, and profitable business performance.

Key Responsibilities

• Oversee inbound operations, ensuring timely and accurate GRN entries in the system.
• Ensure 100% accuracy in warehouse put away processes.
• Manage B2C and B2B order processing across multiple WMS platforms, ensuring zero SLA breaches.
• Monitor and ensure timely processing of RTOs (Return to Origin) for all customers.
• Conduct regular cycle counts and maintain zero inventory variance.
• Ensure timely and accurate dispatches in line with customer requirements.
• Provide accurate and timely reports to customers as per contrac...