Amazon Case Specialist

Role: Amazon Case Specialist

Hours: 9am - 5pm Pacific Standard Time

USD Salary: Negotiable based on experience

The Case Specialist works under direct supervision and follows company and department policies and procedures to provide dedicated advocacy on behalf of clients and internal stakeholders, handling seller issues and resolving bottlenecks directly through Amazon Seller Support, ensuring smooth and compliant operations on the platform.

Key Responsibilities:

• Prepare content for submission to Amazon using internal processes to generate Inventory flat files. 
• Submit content through Amazon Seller Central’s Manage Inventory interface using established internal processes to ensure all product data is accurate, complete and up-to-date. 
• Submit category-specific updates to the Amazon marketplace using Inventory Flat Files.
• Under the direction of the team lead, submit cases to resolve any issues that...