Amazon Connect Solution Architect

Job Description
Greeting from Cognizant.
We are hiring on Amazon Connect.
Skill:- Amazon Connect
Experience:- 8 Years to 12 Years
Location:- Hyderabad, Bangalore, Pune, Chennai, Kolkata, Noida, Gurgaon, Mumbai, Coimbatore
Enterprise Solutions Architect Contact Center / AWS Connect
Role Overview
We are seeking an experienced Enterprise Solutions Architect with deep expertise in designing, implementing, and leading cloudbased Contact Center solutions. The ideal candidate should have extensive experience with Amazon Connect, AWS serverless architectures, IVR/CTI integration, and largescale enterprise environments. This role involves endtoend architecture ownership, crossfunctional coordination, and delivering resilient, scalable, and costoptimized solutions for global customers.
Key Responsibilities
Amazon Connect & Cloud Architecture
Lead architecture, design, and implementation of Amazon Connectbased contact center solutions.
Build endtoend serverless...