Job Description
Overview
Live Ops Support Engineer, Prime Video Live Operations, Prime Video Playback Live Operations. Prime Video is a premium streaming service offering TV shows, movies and live events. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do.
The Live Operations Event Support team is seeking Support Engineers to own the operation and end-to-end monitoring of linear TV on Prime Video. The role involves working with internal and external partners to ensure the video signal from partners is received from the venues, routed through encoding/packaging infrastructure and delivered to customer devices. We use tools and consumer devices in fully-equipped operations centers to monitor every stage of the signal path.
Responsibilities
- Execute multiple live streaming events concurrently, ensuring our customers have the highest quality experience
- Make in-room decisions, organise tasks...
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