AML Ops Analyst

Role: Account Services (Onboarding) Ops Analyst

We are looking for an Account Services (Onboarding) Ops Analyst to support the Customer Onboarding journey. The candidate will have experience in key areas such as Proof-of-Address (POA) checks, eKYC, Name Screening, and Customer Due Diligence. The role may involve shift work to provide 24×7 support.

Key Responsibilities

• Support day-to-day operational activities in the Onboarding processes.
• Consistently perform eKYC processing.
• Review name screening alerts, exercising sound judgment, and ensuring timely alert closures.
• Conduct Customer Due Diligence (CDD) documentation and reviews for Retail Consumers with high standards (e.g., consistency, process adherence, productivity), focusing on new client onboarding reviews.
• Apply knowledge of Singapore AML regulations (e.g., MAS 626) and guidelines in the customer onboarding journey.
• Send outbound requests f...