Job Description

Qualifications

Minimum requirements:

  • Bachelor’s degree or equivalent diploma
  • Minimum 2-3 years of people management experience as TL.
  • Must have BFSI, AML and KYC experience.
  • Has the ability to deliver feedback and coaching to team members basis the collected data from Quality monitoring and reporting development plan to stakeholders in an actionable format.
  • Must be able to spot trends and tendencies with data and drives team to look for insights.
  • Strategic thinker with strong analytical and creative problem-solving skills
  • Must be able to collaborate with the client on pressing concerns and partner with internal stakeholders on action plan execution.
  • Significant experience in a complex fast paced environment
  • Passion for ensuring an excellent user experience

    • Responsibilities

    Responsibilities:

  • Provide mentorship, guidance, and career dev...

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