AMS Engineer

Senior AMS Support

Experience: 7+ Years

Location: Hyderabad

Mode: Work From Office

Note: Shortlisting in L1 will require candidates to be present for a mandatory face‑to‑face L2 interview at one of the designated locations: Hyderabad, Bengaluru, or Chennai.

Key Responsibilities:

We are seeking an experienced Shift Lead – AMS Application Support to lead a team of 12 offshore support engineers in a 24/7 production support environment. The ideal candidate will be responsible for shift operations, incident management, customer coordination, and ensuring SLA adherence across all support activities.

Experience

· 5 to 6 years of relevant experience in Application Maintenance & Support (AMS) or Production Support

· Prior experience leading or mentoring teams in a ...