Job Description
Receive incoming calls and provide excellent customer service
Handle an average of 40 calls daily
Accurately enter or verify the customer’s information in our proprietary system (LexisNexis)
Conduct full check verification when issuer/payee is new customer
Contact issuer to verify the check information before processing transaction
Identify problems or issues and propose solutions to management
Meet quality assurance requirements and other key performance metrics
Receive incoming calls and provide excellent customer service
Handle an average of 40 calls daily
Accurately enter or verify the customer’s information in our proprietary system (LexisNexis)
Conduct full check verification when issuer/payee is new customer
Contact issuer to verify the check information before processing transaction
Identify problems or issues and propose solutions to management
Meet quality assurance requirements and other key performance metrics
Excellent written and ...
Handle an average of 40 calls daily
Accurately enter or verify the customer’s information in our proprietary system (LexisNexis)
Conduct full check verification when issuer/payee is new customer
Contact issuer to verify the check information before processing transaction
Identify problems or issues and propose solutions to management
Meet quality assurance requirements and other key performance metrics
Receive incoming calls and provide excellent customer service
Handle an average of 40 calls daily
Accurately enter or verify the customer’s information in our proprietary system (LexisNexis)
Conduct full check verification when issuer/payee is new customer
Contact issuer to verify the check information before processing transaction
Identify problems or issues and propose solutions to management
Meet quality assurance requirements and other key performance metrics
Excellent written and ...
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