Job Description

We are seeking a Customer Service Analyst (Contracts) to join our team.

Based in Sorocaba, Brazil, you will be responsible for managing client contracts, providing customer service, understanding client needs, offering differentiated service and support, and providing appropriate products based on their application, aiming to contribute to the sales area's customer service and support.

Roles & Responsibilities:

• Participate in the development of plans, together with the management of Business Units (BU), to define goals, improve service, subsidizing and supporting decisions with information on the evolution of contracts, analyzing and monitoring the results of plans and goals for necessary adjustments, ensuring the achievement of results.

  • Conduct an analysis of all contract clauses in partnership with related areas, considering all variables: penalties, contract health, delivery deadlines, technical specifications, directing them to other comp...

    • Apply for this Position

    Ready to join Prysmian Group? Click the button below to submit your application.

    Submit Application