Analyst, BI & Analytics

Overview

The role supports a best-in-class BI platform designed to provide key information to hotel and corporate commercial teams and enable data-driven decision making. Responsibilities cover the full product cycle including data sourcing, cleaning, validation, building dashboards and reports, conducting training, troubleshooting and other user support.

Dashboard and report development

• Build dashboards providing critical metrics and business intelligence
• Continuously optimize user experience with reporting tools e.g. Tableau
• Achieve operational efficiency by automating routine reporting requests
• Provide reporting and analysis on top-line performance
• Liaise with Central data teams to manage user on-boarding and maintain Tableau & Snowflake environments

Training & Support

• Create and maintain documentation on all dashboards and reports
• Monitor customer support inbox and promptly ...