Analyst, Configuration Management

Location: You will be based in our Toronto office and will work in a Hybrid model.

Reporting Relationship: You will report to the Senior Manager, IT Service Management

Your Moneris Career - What you'll do

• Lead the efficient design, accuracy, quality and security of the configuration management database (CMDB); oversees the end-to-end sustainment process of configuration data within the CMDB
• Designs and oversee the implementation of improvements to existing configuration management processes and discovery schedules.
• Lead the Control Board (CCB) meetings with the CI Owners; publishes minutes and tracks action items. Additionally accountable for the developing and maintaining an effective Configuration Control Board (CCB) process to ensure effective governance and quality of the CMDB and supporting components.
• Design, develop and oversee service maps to define and document all IT services.
• Lead a number of c...