Job Description

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As an Analyst in Customer Service, you will be critical in exploring issues and providing critical insights to improve decision making. You will also work with business teams to strategically communicate root causes. To be successful in this role, you must be a self starter, entrepreneurial by nature, and enjoy a fast-paced, challenging environment.

What You’ll Do:

  • Enhance data and analysis work by providing actionable insight to your manager
  • Work collaboratively, cross-functionally, and independently to interface with stakeholders and other analysts or engineers to meet business requirements
  • Effectively communicate (written and verbal) technical subject matters to non-technical business stakeholders
  • Learn and grow in operations with a focus on back-end databases and reporting of relevant business information

  • What We Look For:

  • 1+ year of experience in a quantitative, analytical, or reporting ...
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