Analyst - Endpoint Management

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Endpoint Management Specialist in Bangalore we’re looking for?

Your future role

Take on a new challenge and apply your technical and professional expertise in a cutting-edge field. You’ll work alongside a collaborative and innovative team of professionals.

You'll play a key role in ensuring seamless endpoint management across the globe, contributing to the efficiency and security of our operations. Day-to-day, you’ll work closely with teams across the business (Technical SPOCs, service owners, architects), design and deploy solutions using SCCM and Intune, and develop high-quality support services, among other responsibilities.

You’ll specifically take care of designing, updating, testing, and releasing Autopilot PCs, but also managing global processes and being available for on-call emergency situations.

We’ll look to you for:

• Designing and deploying solutions with Microsoft SCCM and Intune

• Creating and managing solutions for Autopilot PCs

• Utilising enterprise management systems for patch management, software distribution, and asset management

• Developing custom scripts for gathering inventory from clients

• Collaborating with technical teams, service owners, and architects to integrate technology solutions

• Providing high-quality support services, including knowledge base content and best practices

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Bachelor's degree in Engineering, Science, or Technology

• 4-7 years of experience in IT, with significant expertise in SCCM, Intune, and troubleshooting

• Experience in the design and deployment of Microsoft Windows 10, Enterprise Mobility + Security (Intune), and Autopilot

• Knowledge of Windows servicing, Windows as a Service, and cloud-based endpoint management workloads

• Familiarity with ITIL processes and frameworks

• Strong communication and vendor management skills to interact with global business teams

• Proficiency in PowerShell scripting for automating system administration tasks

• Ability to adapt to change and manage shifting priorities

• Experience in delivering solutions across multiple geographies in global companies

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines

• Work with new security standards for rail signalling

• Collaborate with transverse teams and helpful colleagues

• Contribute to innovative projects

• Utilise our flexible and inclusive working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development, through award-winning learning

• Progress towards leadership roles in IT management

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.