Job Description

Summary

:

Reporting to the HRIS Manager and working closely with the HR technology team, the HRIS Analyst plays a pivotal role in supporting the HR Teams in using our HRIS systems correctly and assists them in resolving any problems they may have. With a passion for helping others, the candidate must be an effective communicator with excellent system skills and the ability to hone in on a problem to resolve it quickly.

Key Job Responsibilities:

  • Resolve support requests in SuccessFactors and work with Vendors on problem solutioning as second-tier support

  • Support the HRIS Manager on any functional enhancement requests (modules include Employee Central, Onboarding, Compensation, Management, and Taleo Integration)

  • Support the activities identified in the HRIS Roadmap and governance strategy in partnership with IT, Security and business stakeholders.

  • Review and assist with updating HRIS file imports, such as salary changes, checklist allocation, etc.

  • Assist with User management and auditing (creation, managing permissions, audit user permissions and access provisioning for various systems used to support HR functions)

  • Participate in internal data governance audit reviews; identify and share requested improvements and ensure system users follow the best practice approach

  • Assist with internal and external audit requests

  • Drive quarterly patch testing process with internal teams to carry out tests and identify problems with new patch

  • Maintain system processes and requirements within configuration workbooks and other documentation

  • Has a high degree of understanding and adherence to the confidentiality of information

  • Maturity to be able to organize themselves to complete critical tasks first and rank less critical tasks correctly
  • Required Skills:

  • 3+ years of overall HRIS or IT Support experience with a proven track record of assisting with resolution to regular problems

  • Functional contributor to system enhancements and changes

  • Release Management and integrations experience

  • Excellent communication, collaboration and time management skills

  • Experience with an HRIS System (required)

  • Experience with Oracle Fusion and/or Taleo (nice to have)

  • Experience with Workday (nice to have)
  • Preferred Areas of Education & Certifications:

  • Degree in IT or HR

  • Knowledge of HR operations.

  • Excellent analytical, problem solving and communication skills.

  • Automation Experience

  • Equal Opportunity Employer

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