Job Description
**Job Details**
**Primary Directive**:
The **HRSSC Talent Management Analys **t is responsible for providing inquiry and transaction support regarding learning and development topics as performance management topics as to employees, managers, HR Business Partners and HR professionals, Learning Coordinators and Instructors.
In a lesser extent, respond to inquiries from vendors, external LMS users and Centers of Expertise members. Act as **1st level of support performing troubleshooting and resolution **.
**The **HRSSC TM Analyst **main tasks/ responsibilities include, but are not limited to**:
- Provide Customer Service to internal employees of USA, Canada, Mexico, LATAM (Brazil included) of Johnson Controls Inc.
- Become part of the Americas Shared Services Center for employees of Johnson Controls Inc.
- Learning & Development Training Reports (BO / Advance Reporting)
- LMS employees registration and administration for activities such as E-Learning, Instructor a...
**Primary Directive**:
The **HRSSC Talent Management Analys **t is responsible for providing inquiry and transaction support regarding learning and development topics as performance management topics as to employees, managers, HR Business Partners and HR professionals, Learning Coordinators and Instructors.
In a lesser extent, respond to inquiries from vendors, external LMS users and Centers of Expertise members. Act as **1st level of support performing troubleshooting and resolution **.
**The **HRSSC TM Analyst **main tasks/ responsibilities include, but are not limited to**:
- Provide Customer Service to internal employees of USA, Canada, Mexico, LATAM (Brazil included) of Johnson Controls Inc.
- Become part of the Americas Shared Services Center for employees of Johnson Controls Inc.
- Learning & Development Training Reports (BO / Advance Reporting)
- LMS employees registration and administration for activities such as E-Learning, Instructor a...
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