Job Description
Job Description
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HybridAt American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Role Summary
The Analyst / Sr. Analyst is responsible for delivering monthly complaints reporting and actionable insights across ICS markets. The role supports business and leadership decision-making through structured analysis, visual reporting, and interpretation of complaints data.
The role partners with market leaders to align o...
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