Job Description

The Analyst – ROI Quality will play a critical role in ensuring the accuracy and efficiency of the transactional processing within the organization. Required to work with the Quality Manager in designing the Quality Management System that standardizes and documents all processes. This position involves analyzing data, identifying trends, and implementing quality improvement initiatives related to ROI processing. The role also requires strong analytical and communication skills, as well as a deep understanding of insurance processes and relevant regulations. 

Key Responsibilities:

  • Quality Assurance: Monitoring and evaluating the quality of ROI processing activities, identifying errors, and recommending corrective actions.
  • Data Analysis: Analyzing data to identify trends, patterns, and areas for improvement in the processing workflows.
  • Process Improvement: Developing and implementing process improvements to enhance th...

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