Analyst - Sales Support

The Role

Veeva is looking for an energetic Sales Support Analyst to join our growing team! You will be a partner to the North America Sales team and work directly with our customers to support their Veeva software subscription orders. Our ideal candidate is a motivated, goal-oriented and energetic individual who is interested in developing sales support and customer service best practices. 

What You’ll Do

Build trusted relationships through direct communication with Veeva Sales, Finance, and Operations teams and with the Customer

Create and process subscription and renewals opportunities and quotes in a timely and accurate manner

Answer customer questions about the order process and provisioning status

Collect relevant documentation to close out opportunities

Daily navigation in a CRM system, including, but not limited to - creating opportunities, running reports, searching for current orders, and building quotes