Job Description
Responsibilities:
Responsible for exceptional customer service and trade compliance accuracy to internal and external partners for all shipments from manufacturing sites to affiliate warehouses.Transport planning, transport ordering, creation of shipping documentation, monitoring of operational progress and associated exception handling.Verify and prepare export documents for compliance with local and international regulation.Monitoring freight payment and associated extra cost management (control of invoices which do not match system based freight and extra costs invoice accruals).Responsible for day-to-day communication with transport and logistics service providers, in particular when making provisions for peaks in transport demand and managing through capacity bottlenecks.Resolution of customer service issues (product damage in transit, temperature variances, reports of missing product or documentation, delayed sh...
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