Analyst Technical Solutions

Job Overview

Visa Pasay, National Capital Region, Philippines

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Responsibilities

• Help Execute new service strategies set forth by leadership.
• Field escalated tickets from Risk & Identity Support teams globally.
• Hire, train, and grow team members on the Risk and Identity Solution product offerings.
• Identify and implement strategies to improve quality of service, productivity, and customer communica...