Analytics Lead, Product Insights - Rider Experience

Analytics Lead, Product Insights - Rider Experience

At Lyft, our purpose is to serve and connect. We aim to cultivate a work environment where all team members belong and thrive. Data and analytics are at the heart of Lyft’s products and decision‑making. The Rider organization is focused on building a seamless, best‑in‑class rideshare experience for riders. As a Data Analyst on the Rider Experience team, you’ll partner directly with cross‑functional stakeholders to identify opportunities and design solutions for improving Rider’s experience. You’ll leverage your analytical expertise to deliver actionable insights and recommendations to drive quality business decisions with customer‑facing impact.

Responsibilities

• Manages and owns the end‑to‑end analysis on rider experience, including creating frameworks, defining key metrics, developing dashboards and monitoring business health to drive decision‑making and prioritization based on Lyft's business,...