Analytics Manager

About the Role:

As the Analytics Manager, you will oversee the end-to-end delivery of insights across Silvermine's product suite — including eForm2290, eMCS150, and Truckopedia. You'll lead a multidisciplinary team, define the analytics roadmap, and establish robust data practices that inform strategic and tactical decisions.

KEY RESPONSIBILITIES:

• Lead and mentor a cross-functional analytics team supporting product, business, marketing, and CX.
• Collaborate with functional leads to align analytics projects with business OKRs.
• Own and evolve the KPI frameworks for products and business performance.
• Ensure high quality and consistency of dashboards and reports.
• Coach and manage a team of analysts, fostering growth and delivery excellence.
• Drive adoption of analytics tools and self-serve capabilities within departments.
• Translate business problems into data-driven solutions.
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