Job Description

As an Analytics Manager, you’ll lead a team responsible for processing and validating all manually calculated courier payments. You’ll make sure payments are right first time, support business queries, and help maintain trust with our courier network. You’ll also use your analytical expertise, particularly in SQL and data interrogation, to spot trends, identify cost-saving opportunities, and uphold our Fair Pay commitment.

Interested in becoming an Analytics Manager? Take a look at the below to understand what you'll be doing:

  • Lead and manage your team to process all manually calculated courier payments, ensuring accuracy and timely delivery.
  • Oversee payment types including DU Performance, Courier Performance, Admin/Upgrade, Insurance, Special, and Sunday Payments.
  • Use SQL and reporting tools to extract, validate, and analyse large datasets to support operational and strategic decisions.
  • Identify and escalate anomalies, e...

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