Job Description
Our State Government client is currently seeking experienced Customer Service Consultants to join their team on a temporary basis, with the possibility of extension.
The Role
As a Service Officer in a fast-paced call centre environment, you will manage both inbound and outbound calls with individuals and corporations to recover outstanding funds or negotiate payment arrangements. You will deliver a high standard of customer service while demonstrating empathy, resilience, and professionalism.
About YouDemonstrated customer service experience in a high-demand or challenging environment Ability to engage with a diverse range of customers and build rapport Ability to interpret and apply legislation and follow set procedures Strong communication and negotiation skills Self-motivated, goal-oriented, and a strong team contributor
What’s in It for YouCompetitive hourly rate Temporar...
The Role
As a Service Officer in a fast-paced call centre environment, you will manage both inbound and outbound calls with individuals and corporations to recover outstanding funds or negotiate payment arrangements. You will deliver a high standard of customer service while demonstrating empathy, resilience, and professionalism.
About You
What’s in It for You
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