Job Description
About the Opportunity
Manage the end-to-end AP process before and after go-live to keep invoice processing, approvals, and payments on track, and proactively clear exceptions and backlogs to maintain service levels.
- Triaging issues, managing escalations, and driving resolutions in coordination with IT, the vendor, and stakeholders.
- Lead the AP team in support of the Serrala expansion, deliver targeted Serrala user training as needed, and reduce repeat issues through coaching and support.
- Resolve vendor master data issues by logging and tracking tickets with central procurement and ensuring timely closure.
- Complete a comprehensive handover (status updates, documentation and open items) with the departing AP Manager to ensure continuity.
About You
- Prior AP automation system experience
- Proven experience supporting AP automation go-live, including UAT, post-launch issue resolution, and coordination w...
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