Job Description

A global information services company in Cyberjaya is looking for an End User Services Team Lead to oversee Help Desk and Field Services delivery. This role involves leading a team, managing incident resolution, and advocating for end users. The ideal candidate has at least 5 years of technical and managerial experience in an end-user services environment, strong communication skills, and a background in ITIL and service management principles. This opportunity offers a chance to enhance service quality in a culturally diverse setting.
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